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Privacy Policy

Validus Services, LLC (“Validus) is pleased to make this Site available for your use and benefit.  By using, browsing and/or accessing this Site, you agree to the Privacy Policy set forth below.  Use of this Site is strictly voluntary.  If you do not agree to the Privacy Policy and Terms of Use, you must immediately log off the Site and may not use the Site.   

Validus reserves the right to modify this Privacy Policy, in whole or in part, at any time without notice to you.  Validus encourages you to review this Privacy Policy regularly in your use of the Site to ensure you are aware of current practices.  Any use of the Site following the date on which Validus implements changes to this Privacy Policy shall constitute your acceptance of all such changes.

What Information do we Collect?

In general, Validus does not collect personally identifiable information about visitors (the “User Information”) to its Site.  Validus does, however, collect User Information from users of the Site who access special services available only through the Member Login / Registration page.  Users of these special services must agree to different and/or additional terms and conditions before being granted access to these additional services.

We do maintain a log with information regarding traffic to this Site, including without limitation IP addresses (a computer's numerical Internet address), visitors' domain names, the type of web browsers used, the pages viewed, and other information customarily gathered about visitors to a website. However, any such logged information is in aggregate form, and we cannot and will not associate this information with a specific visitor. In other words, you will remain anonymous. We use log information to improve our website.

How do we use the Information Collected?

Validus welcomes questions and comments from visitors to this Site. If you email us or call us requesting that we contact you or provide you with additional information, we will use the User Information you provide to respond to your request.  If you contact us for any other reason, we may use the User Information you provide in the regular course of our business.  Under no circumstances should you send us confidential, proprietary, and/or nonpublic information through this Site. Any information sent to us through this Site will not be considered confidential or privileged.

Validus does not share User Information with other companies, except for its affiliates and businesses that have been engaged by Validus in connection with the performance of services, including without limitation, credit card payment processing, collections, returns management, manufacturing, storage, shipping, delivery, and fulfillment.  User Information may also be used for Validus’s own internal business purposes, including without limitation, to help diagnose problems with Validus’s servers or for system administration.

Validus may disclose User Information in any of the following circumstances: (1) in response to a subpoena, search warrant, court order, or other legal process, or as may otherwise be required by applicable law or regulation; (2) to protect and defend Validus’s rights or property or those of its affiliates or others; or (3) as Validus, in its sole discretion, believe is appropriate under exigent circumstances in response to a perceived significant threat to the personal safety or property of any other person or organization.

In addition, since Validus’s database is a business asset, in the event Validus is reorganized or is sold to or merged with another company, you consent to the sale, assignment, or transfer of its User Information to a purchaser of all or substantially all of Validus’s business assets, or to an affiliate, as appropriate.

Except as described above, Validus will not disclose, sell, rent, or otherwise provide User Information to any other person or organization without your consent.


How do we Protect the Security of the User Information?

Validus takes what it believes to be reasonable precautions and has implemented managerial and technical procedures to try to protect the security of User Information.  Validus strives to maintain the reliability, accuracy, completeness, and currency of User Information and to protect the privacy and security of such.  Although Validus cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, Validus tries to prevent such unfortunate occurrences.

Do we use Cookies?

"Cookies" are small pieces of information that are stored by your web browser on your computer's hard drive. Cookies can be used to remember certain information about you in order to customize the information you see during visits to a particular website and/or to collect information about your visit. Validus may utilize cookies as part of its Site.

What is our relationship to other Websites that can be Accessed through this Site?

This Site may contain links to other websites.  Additionally, other websites may contain links to this Site.  Validus does not review or monitor the websites linked to this Site and is not responsible for the contents of any other websites.  Any link established by Validus does not in any respect whatsoever constitute an endorsement of the other websites or create a relationship between Validus and the operators of other websites.  Validus disclaims any liability with respect to your use of any other website, and you release Validus from any liability related to your use of any link to another website or your use of any other website.  Where this Site contains a link to another website owned and/or operated by Validus, such website use may be subject to different and additional Terms of Use and Privacy Policy terms and conditions.

Trans-Border Hosting and Transfer of Information

User Information collected on the Site may be transferred from time to time to Validus offices or personnel, or to third parties, located throughout the world.  By using the Site and submitting such information on it, you hereby consent to such trans-border transfer and hosting of such information as Validus may deem reasonably necessary.
Children's On-line Privacy Protection

Validus understands the importance of protecting children's privacy, especially in an on-line environment.  In order to use the Site, as set out in the Terms of Use, users must be of the age of majority in order to use the Site.

How can we be contacted with Questions on this Privacy Policy?

For questions related to our Privacy Policy email Validus at



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Validus • 3331 109th St. • Urbandale, Iowa 50322 • Phone 515-278-8002 • Fax 515-278-8011
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